Tools & Resources

As community pharmacies implement MedSTEP NL, the College of Pharmacy of Newfoundland and Labrador will continue to provide resources related to the program. In addition, other organizations, as well as pharmacy regulatory authorities who have already implemented Continuous Quality Improvement (CQI) and Medication Incident Reporting (MIR) programs, have resources available.

Third-Party Resources

ISMP Canada

Safety Bulletins
National Incident Data Repository for Community Pharmacies
Med Safety Exchange
Definition of Terms
Canadian Incident Analysis Framework
eLearning and online modules
Live virtual workshops
Consulting services
Medication Safety Self-Assessment (MSSA)

Safety IQ Academy

Please note, Safety IQ Academy is a training and learning site for Safety IQ, the College of Pharmacists of Manitoba’s continuous quality improvement program for community pharmacies. As such, some requirements and processes may vary from that of MedSTEP NL.

Safety IQ Quick Guide
Safety IQ Training Checklist
How Are We Doing? – A Toolkit for Effective Continuous Quality Improvement Meetings

Safety Culture

Community Pharmacy Safety Culture Toolkit – College of Pharmacists of Manitoba
Culture Change Toolbox – Health Quality BC
Just Culture – Health Quality Council of Alberta

Other Tools and Resources

The Apology Act – Government of Newfoundland and Labrador
Model Standards of Practice for Continuous Quality Improvement and Medication Incident Reporting by Pharmacy Professionals – National Association of Pharmacy Regulatory Authorities
Preventing and Analyzing Medication Errors Course – Ontario Pharmacist Association
Patient Safety and Incident Management Toolkit – Healthcare Excellence Canada
Patient Safety Essentials Toolkit – Institute for Healthcare Improvement

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